GameCairn
Support
GameCairn should make remembering games easier. If something is not working, send us the details and we’ll take a look.
Publisher: Marcos Arteaga Planas, operating as FromTheShower
Reporting a problem
Please include as much of the following as you can:
- Your device model and iOS version
- Your GameCairn version
- What you were trying to do
- What happened immediately before the problem
- A screenshot or screen recording, when useful
Do not send passwords, payment-card numbers, or other sensitive information.
Common questions
How do I restore Ranked Mode?
Open Settings with the gear button and choose Restore purchases. Make sure the device uses the Apple Account that originally obtained Ranked Mode. If it still does not appear, email support with the approximate purchase date and country or region.
Why are my games not syncing?
Confirm that both devices use the same Apple Account, iCloud Drive is enabled for GameCairn, and both devices are online. Leave GameCairn open briefly, then close and reopen it if a recent change has not appeared. Do not delete the app as a first troubleshooting step if changes may not have reached iCloud.
How do I add GameCairn to the Share Sheet?
Open a webpage or link and choose Share. If GameCairn is not visible in the app row, choose More and enable or select it. You can then save the link to an existing game or create a Want to Play entry. The free 10-game limit also applies when creating a game through the Share Extension.
Why is Squad empty?
Squad requires Game Center. Sign in from Squad, allow access to Game Center friends, and confirm that the people you expect to see are Game Center friends who use GameCairn. Each person must turn on Share with Squad for each game they want friends to see. Activity may take a short time to sync through iCloud.
How do I delete a game?
Open the game and choose Delete Game, or long-press its library row and choose Delete Game. This removes it from your personal library and private iCloud copy. If it was shared with Squad, GameCairn also schedules its Squad activity for removal and retries if the device is offline.
How do I request my data or ask for deletion?
Email support@fromtheshower.com with the subject GameCairn Data Request and explain whether you want access, correction, or deletion. We may need limited information to verify and locate relevant Squad or purchase records. Apple-controlled information may need to be managed through Apple’s account and privacy tools.